Frequently Asked Questions
How fast is my internet connection?▼
Click the Start Test button above to measure your current internet speed. The test will check your download speed (how fast you can receive data), upload speed (how fast you can send data), ping (response time to a server), and jitter (stability of your connection). Results are displayed in Mbps for speed and milliseconds for latency.
What is a good internet speed for streaming and gaming?▼
For general web browsing, 10-25 Mbps is sufficient. HD video streaming needs 25-50 Mbps. 4K streaming requires 50-100 Mbps. Online gaming benefits most from low ping (under 50ms) rather than raw speed. Video conferencing works well with 10+ Mbps upload. Large households with multiple devices should aim for 100+ Mbps.
What is the difference between download and upload speed?▼
Download speed measures how quickly your device receives data from the internet, affecting activities like loading web pages, streaming video, and downloading files. Upload speed measures how quickly your device sends data, important for video calls, uploading files to cloud storage, and live streaming. Most ISPs offer faster download than upload speeds.
What is ping and why does it matter for gaming?▼
Ping (latency) is the time in milliseconds for a data packet to travel to a server and back. Lower ping means a more responsive connection. For gaming, ping under 20ms is excellent, 20-50ms is good, and above 100ms may cause noticeable lag. Jitter measures the variation in ping times; lower jitter means a more stable connection.
Why is my internet speed slower than what I'm paying for?▼
Several factors can reduce actual speeds: WiFi interference and distance from your router, network congestion during peak hours, outdated networking hardware, too many connected devices, VPN usage, ISP throttling, and background downloads or updates. Try testing with a wired ethernet connection and closing other applications for more accurate results.